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SolarPlay offers a 30-day money-back guarantee for goods purchased directly from solarplay.net. We are confident that you will love your new SolarPlay product. However, if you are unsatisfied for any reason, please let us know within a 30-day period. Once we receive the product and confirm its condition, we will refund the full purchase price.
To return your product within the 30-day return policy, please ensure that: 1.You purchased the product directly from solarplay.net. 2.You contact SolarPlay and begin the return process within 30 days from the original shipment date. 3.The product is returned in the original packaging with all materials included, in new or as-new condition. 4.You provide your order number and return label number.
Please note: If 30 days have passed since your purchase, we cannot offer a refund or exchange. If you request a return due to reasons other than product quality, you will be responsible for the return shipping costs. The specific fee should be based on the express company you choose. If you refuse delivery, double the shipping cost may be deducted from your original payment. For quality issues, we will provide a full refund or a one-time free replacement within 30 days of receiving the item.
To return an item, please contact us via email at shopify@solarplay.net to get the return address. To learn more check out our return policy!Thanks for subscribing!
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